Nyckelpigan is located in the scenic Saltsjöbaden with nice premises and a beautiful yard, next to the forest and close to public transport. Our activities and education are based on the preschool curriculum, Lpfö18, the School Act and the UN Convention on the Rights of the Child. We see learning as a process. The children are therefore given plenty of time and opportunities to investigate and explore their surroundings in interaction with others, but also in interaction with the environment and materials.
Nyckelpigan is run like a traditional Swedish preschool. We have well educated and experienced teachers as well as clear targets and continuous following-up of the preschool, to ensure high quality. As a parent you have the opportunity to create a meaningful time for your child together with us teachers.
133 34 Saltsjöbaden
We aim to offer good quality in our preschool. Nothing is so good that it cannot be better and views and complaints contribute to developing the preschool. Give us the opportunity to correct errors and shortcomings by talking about what you are not satisfied with or tell us what we are doing that is good.
If it is something that does not meet your expectations or that you are dissatisfied with in your child’s education, turn primarily to us teachers at the preschool. We will then address your point of view/proposal at the next planning meeting so that everyone at the department/preschool will be informed and in these meetings we will also discuss what measures we should take. We give feedback to you after the planning meeting.
If we do not succeed in resolving the problem and your dissatisfaction persists, turn to the principal so that the preschool, together with the principal, will be given the opportunity to act.
Sometimes a meeting is needed, where you as the guardian, the teacher you talked to and the principal are present. The meeting will be a forum for discussing and jointly land in a solution/action. Even after this meeting, the relevant teachers at the department/preschool will be informed so that everyone knows what measures are being taken.
Should you still be dissatisfied, you make a written complaint to the huvudman by sending an e-mail to email@example.com. The huvudman always informs the principal in connection with this, and of course directly to you who have left the complaint/point of view.
If you are not satisfied with how the huvudman received and investigated your complaint, you can proceed with the matter to Nacka municipality.
Complaints are documented to ensure adequate follow-up.